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Thank you for being a valued customer at Toyota Northwest Edmonton. We hope you enjoyed your experience with us and would like to welcome you to the Toyota Northwest Edmonton family. We aim to always provide our very best service so that our customers are happy. You can support our goal to continually improve by providing us your valuable feedback. This helps us to continue offering great service, and helps potential buyers to make confident decisions.
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Do yourself a favor, don't waste time going to any other dealerships! A co worker recommended Northwest to me and im so glad he did! I had stopped at a few other dealerships in the area and the price nor service compared to what i received at Northwest. They gave me top dollar for my trade in and got me into my new vehicle at a great price! I even made a few extra requests to which they happily agreed too! Lucas, Dave, Parker, Ali - awesome folks to deal with! I wish i could give these guys 10 stars! Stress free, honesty, great service and a great vehicle!
a week ago
Yvon was wonderful and very accommodating in arranging the purchase of my Tacoma when I live 450km from the dealership. She assisted me every step of the way from holding my desired truck, processing as much paperwork as possible in anticipation of my arrival and I was in and out of the dealership in under 2 hours! I would recommend Yvon to anyone and everyone as it was like purchasing a vehicle from an old friend - no feeling of added pressure while always keeping me in the loop. I love my truck! Thank you Yvon!!
a week ago
Earlier this month I was in a bit of a bind and needed to get a vehicle. I had a budget in mind and a vehicle I wanted. I went to Northwest Toyota because my dad had recommended them because he bought his there a few years prior and said the service there was really good. Boy was he right! From the first meeting with Martin he was awesome. He listened and found me exactly what I wanted at a good price. In fact it wasn't even the vehicle I went to look at. He wasn't pushy, he made us feel very comfortable like we were sitting down with a friend. Then came time to sit down with Finance which was another great experience. They both made the whole experience so smooth and simple. I would tell anyone if your looking for a vehicle go see Martin! I would absolutely buy from them again
a month ago
The car buying experience from start to finish at Toyota NW was very easy. My wife and I went in to test drive a vehicle since we were debating over the hybrid vs the gasoline version of the RAV4. Product Advisor Brian MacInnes had greeted us right away and was promptly able to get us into a hybrid vehicle to test drive. As soon as we got back, he already had the gasoline version ready to go for us. We didn't have any intention to purchase a vehicle that day but the perfect scenario and perfect car were waiting for us. Brian and Rick took care of us, worked out a sweet deal with us. They attended all of our needs and wants, they made sure we were happy. Brian even personally delivered the vehicle to our home. I would highly recommend anyone who is looking for a vehicle to contact Brian MacInnes at Toyota Northwest.
a month ago
Our (my husband and I) experience at Toyota Northwest Edmonton was very good. We have purchased many vehicles and this one was the best. The salesman (Chris Zabala) was courtesy, helpful and knowledgeable. We liked the fact that there was minimal negotiating that took place before we agreed on an acceptable price. It was a pleasure to meet his manager (Damien) who was involved in the price determination from the on set. They went above and beyond to ensure we were satisfied with the product and service we were receiving. The vehicle was available on the agreed upon date and we couldn’t be happier with our purchase. When we went to pick up our new vehicle both Chris and Damien greeted us and made sure everything was completed and delivered as agreed upon. Chris took the time to explain how various options worked on the new vehicle and assisted with the set up of the Bluetooth. We would definitely recommend anyone looking for a Toyota vehicle (new or used) to go to Toyota Northwest Edmonton and ask for Chris.
2 months ago
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