Customer Testimonials

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Google Dec 10, 2022

I really wish there were more cars around these days.. I had a really good experience with this place, the people are nice, it had a good vibe. Highly recommend because Emma was really intuitive of my situation and was so much easier to talk to than most other people I’ve spoken with. Very impressed with her

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Google Dec 10, 2022

Overall a good buying experience. Very knowledgeable and willing to work with me. Brett was a great. He never pressured me one way or another, and was reasonable to buy from. Would drive another 5 hours again when I need another vehicle. Kevin was great to talk to and was able to work around my needs. He was absolutely fantastic.

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Google Dec 9, 2022

Excellent sales person Galen Koo. Extremely professional, yet very friendly. From the moment we walked in back in October until our vehicle arrived today, he dis a great job explains the vehicle options, trim levels, and the new normal of wait time for a unit. When we arrived today, walked us through the delivery process and all of the features of the vehicle in an easy to understand way. Even stayed well beyond when he should have been off to get home to family, to make sure we were fully satisfied and knowledgeable about the vehicle. We highly recommend you ...

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Google Dec 9, 2022

By far the best experience we’ve had at a dealership! Marko was a delight to deal with. Marko made everything so smooth and easy. Liz was very informative about the entire finance portion. Would highly recommend anyone to this dealership!!! I think we set a record on the sale of the Tundra. Thanks again Toyota team!!

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Google Dec 9, 2022

walked in here and saw a red 4 Runner, I was helped by Tuleen. Tuleen gave me the best service, she got me fresh fruits, water and coffee. Everything I needed. She answered ALL my questions. The hospitality was amazing. The whole process was very enjoyable. Thank you Tuleen.

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Google Dec 9, 2022

Deal with Jede he was great to deal with. Was able to make a great deal with him on a used truck. No pressure at all would highly recommend.

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Google Dec 9, 2022

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Google Dec 9, 2022

DANIEL is amazing seller and really appreciate his hard work and great job. Simply he is wonderful man with great communication skills. We ordered Toyota corolla SE 2023 based on his clear and clean information with good management skills. So I am very happy DANIEL to be part of Toyota West Edmonton. Thank you very much DANIEL for your good job, cooperation and hard work. Roman is good too.

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Google Dec 9, 2022

Salesmen Daniel and manager Roman were a pleasure to work with, highly recommend seeing them for your next purchase !

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Google Dec 9, 2022

Great experience! Phenomenal service from Gleb and Matthew. These guys and staff in general really do go above and beyond for their customers, listening to the needs and not just trying to “sell another car”.

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Google Dec 9, 2022

Great service from Gleb and all the staff in this dealership!

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Google Dec 9, 2022

This is our second vehicle purchase from Yvon. She is always provide excellent service. She is the best. You should come and see her.

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Google Dec 9, 2022

Thank you Beautiful YVON KRIS BOBILLO for being friendly and wonderful product advisor to me, you offer everything to me and you help me a lot. God Bless muahhh

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Google Dec 9, 2022

Great service!

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Google Dec 9, 2022

Ketan was responsive and friendly to deal with. Made the process quick and easy.

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Google Dec 8, 2022

Jede and Alex did a great service. We bought 2009 Toyota yaris.

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Google Dec 8, 2022

Great experience! Friendly and efficient service. I visited the dealership to explore the sale of my Toyota 4x4 vehicle. The GM offered to purchase the vehicle right away at a fair price. I needed the vehicle for a few more weeks, and the GM was able to include a rental for these weeks, courtesy of the dealership. A special thanks to Daniel, who took care of the entire process from start to finish, drove me back home and even helped transfer some items from my vehicle to my home. I highly recommend this dealership and staff. My vehicle is in ...

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Google Dec 8, 2022

Love to deal with Toyota. With such service level can’t even think to go to any other dealership. The service is the main force to choose Toyota I must say.

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Google Dec 8, 2022

My boyfriend and I just recently bought a car from Alex Braun at toyota northwest and were so glad to have had such a great salesman. He treated us very well and the whole time we felt respected by him. Alex was always upfront and honest with us and always did everything he could for us. We appreciate everything Alex did from the start and wouldnt have wanted to buy my first new car from any one else and we highly recommend him. Thank you Alex for such great service!

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Google Dec 8, 2022

Tuleen was extremely helpful when it came to selling me my Tacoma. Everyone that I had the pleasure of dealing with at Northwest Toyota Edmonton was very professional. I would shop there again in an instant.

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Google Dec 7, 2022

I had a great experience with this dealership. Kaylen was helpful and professional. She made finding the right vehicle for us easy.

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Google Dec 7, 2022

Extremely helpful, professional, polite, and non-aggressive sales people. My wife and I came into look at one of the RAV4 hybrids, Michael and Alex were incredibly awesome to deal with. They gave my wife and I the time and space we needed to consider our purchase. We would definitely come see them again for any or our car purchase needs.

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Google Dec 7, 2022

Mark was Excellent , gladly recommend him to all of my friends.

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Google Dec 7, 2022

JP John Piere did an excellent job

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DealerRater Dec 6, 2022

Shout out to Alex who was awesome at helping me pick my new vehicle. He also ensured I had everything I needed during the process which was extremely helpful - Rebekah

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Google Dec 6, 2022

Galen was a very nice guy. He helped me a lot . Thankful for everything

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Google Dec 6, 2022

Jede ,help us very good...excellent!!

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Google Dec 5, 2022

Jimmy was very courteous, most helpful, answered my questions and made the experience of shopping for a vehicle very pleasant. Thank you.

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Google Dec 5, 2022

I had a very good experience at the dealer today. Jimmy was good if he didn’t know something he wouldn’t try to hide it like some have. What he didn’t he got the answer for me. He also didn’t keep talking to my husband once he found out the truck was for myself.

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Google Dec 5, 2022

I went there to purchase a car, there was a nice and helpful guy his name Ketan. He helped me to find the right car. All staff were really nice. It was my fist time buying a Toyota, and it will be the last because Toyota last forever

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Google Dec 5, 2022

Very good service, and Sales Allan was enthusiastic. If you need to buy a vehicle I recommend you come to northwest Edmonton toyota. Great.

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Google Dec 5, 2022

Good service offered by Philip.

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Google Dec 5, 2022

Jim and john excellent customer service

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Google Dec 5, 2022

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Google Dec 5, 2022

I had an exceptional experience at Northwest Toyota. Brett and Dario really went out of their way to help me purchase my first car and give me a great deal on a brand new RAV4! It was a pleasure doing business here and highly recommend this dealership. Amazing customer service, thank you!

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Google Dec 5, 2022

Galen is a thorough and knowledgeable sales rep. 10/10 would recommend

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Google Dec 5, 2022

We came to look for a car for my daughter.Brett was our sales representative, very kind ,patient accommodating, and good customer service .Dario the sales manager give us a good deal as less expected. I would recommend them to our friends.

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Google Dec 4, 2022

Alex Braun helped us a great deal on our used 2021 Toyota 4Runner SR5, he is very knowledgeable and provided amazing customer service. Keep up the good work Alex!

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Google Dec 4, 2022

We felt very welcomed by Galen! After a full day of test driving various competitors and chatting with salespersons, we were fairly on guard for sales-speak, hidden fees, etc. But we were happily surprised to be greeted by a helpful, transparent salesperson who treated us with respect. Whether or not you purchase from this dealership, I would encourage prospective buyers to pay a visit so that you have a good point of reference for how consumers should be treated. Thanks for the help Galen!

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Google Dec 4, 2022

Amazing sale and service! Thanks to Luke, Barbara and Kyle!

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Google Dec 4, 2022

Today I came into the dealership and got a brand new 4 runner. I was really not expecting to buy a car today. I was greeted with a big smile from my sales lady Tuleen. She is very warm and Inviting. I got my new 4 runner and I am so excited to pick it up on Monday. Thank you tuleen.

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Google Dec 4, 2022

Thanks Evans, Chris and Lamar. Service per excellent. Got what I wanted, you are the best. ..am happy 😊

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Google Dec 4, 2022

Just recently purchased Tacoma to this beautiful and amazing lady, Yvon. She went beyond and above just to help us. ill definetely come back and bring family and friends to her

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Google Dec 4, 2022

Kudos to Yvone Kris Bobillo!Great experience with her and very accommodating.

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Google Dec 4, 2022

Yvon is very friendly and accommodating. We had no intention of buying a truck but thanks to her she made it possible. Amazing sales person.

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Google Dec 4, 2022

Yvonne thanks for helping us, you’re such a wonderful…

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Google Dec 4, 2022

i purchased a car from here and Jatin helps me to find perfect vehicle according to my expectations.

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Google Dec 4, 2022

Jatin helps us to get good car, my experience with him was very good.

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Google Dec 4, 2022

Salesman Jimmy and manager John were very easy to deal with and made the process of buying a vehicle very smooth.

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Google Dec 3, 2022

Philip was great to deal with. Highly recommend him and this dealer.

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Google Dec 3, 2022

I absolutely adored coming to Toyota Northwest Edmonton. I got the car I’ve been wanting for years and got so much insightful information. They were kind and patient when it came to buying. They also didn’t force anything on me and told me everything I needed to know, from the price of the car, monthly payments, interest rates, etc. This is my first major purchase for myself and their kindness and enthusiasm was refreshing. A huge thank you to Jede for the help and patience. If you’re looking for someone patient and kind to help you find ...

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Google Dec 3, 2022

Very quick and excellent service, ready to respond to your vehicle needs. I spoke with Galen who made sure I got my required vehicle in unbeatable time.

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Google Dec 3, 2022

My product advisor AJ Balajadia was great and friendly. helped me found the right vehicle that i want. Took me for a test drive and explained all the questions that i have. Sale manager Dario Luah was also great to deal with and very professional.Overall It was a great experience. Anyone looking for a Toyota i recommend to see them both and they will do their best to find the right vehicle for you.

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Google Dec 3, 2022

Jimmy was fantastic to deal with and found us the perfect vehicle! We test drove a couple of times and decided on the Rav 4. He patiently answered any questions we had and was clear with the pricing, showing us all the color options and differences in the trims available. There's so many nice ones it was hard to choose. We are so happy and can't wait to get our new Rav 4 Trail! Thank you Jimmy!

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Google Dec 3, 2022

Very quick and easy process to go through for buying a new vehicle. Friendly and accommodating staff aswell.

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Google Dec 3, 2022

Dealt with Caleb had an awesome experience! Didn’t wait around long and got everything signed quickly

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Google Dec 3, 2022

Product advisor is really approachable especially Philip and willing to help his costumer in the best way he can do. I really like it and I will recommend him to my family friend and my colleagues.

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Google Dec 3, 2022

Great experience at Toyota. Jon Ip helped my family find a new vehicle, he was very friendly and informative and made the entire purchasing experience very easy!

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Google Dec 2, 2022

Toyota Northwest were very helpful from start to finish. They made the process easy and and answered all of my questions. Great customer service and overall experience. I bought a preowned Rav4 , and they made sure that that car was in right condition and any issues are resolved.I’ll be recommending them to friends and family in the future!!!

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Google Dec 2, 2022

had a great experience with Yvon ! She’s so helpful and knowledgeable; she’s honest and I can tell that she goes above and beyond for her clients. I had a wonderful time at northwest Toyota thanks to her.

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Google Dec 2, 2022

Great service, We thought we would be waiting until the end of January for our Rav4. Caleb miraculously had me driving my new Rav4 today. Caleb went the extra mile and then some for us. The purchase went smoothly as well thanks to Lamar. He also worked as hard as Caleb. If you are serious about buying a new car, this is the place to stop at first.

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Google Dec 2, 2022

AJ was very helpful and informative!

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Google Dec 2, 2022

Dawson was great! He helped me pick out a vehicle that had all the luxury options I wanted as well as all the practical ones I actually needed. Positive, cheerful and helpful despite my grumpiness and lack of excitement over my old GMC dying! By the end of the visit I was hyped up and walking out with a new attitude to go along with my new car!!!

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Google Dec 2, 2022

Really enjoyed my buying experience with Mark and Rick. They are both very knowledgeable and what I liked most is No Pressure. I believe they gave a fair and honest price.

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Google Dec 2, 2022

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Google Dec 2, 2022

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Google Dec 1, 2022

Everything was good! A great assistance and understanding our needs from Evan and Chris! Definitely will recommend visit the store!

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Google Dec 1, 2022

Marko was very friendly and super helpful to my need provide exactly what I wanted. Never felt pressured or like I was being forced into something I didn't want.

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Google Dec 1, 2022

Sam helps us find a great deal with toyota and i suggest personally he is one of the best guy in toyota

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Google Dec 1, 2022

I got my vehicle a little sooner than what I was expecting which is great. Matthew and Barbara were very helpful and friendly during the whole process. Overall it was a great experience!

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Google Dec 1, 2022

Shout out to Johnpiere and his amazing services! He was very informative and did the best he could to make sure that all of my questions were answered. I’d Highly Recommend this young man to purchase a vehicle from, If you are to visit Toyota Northwest!

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Google Dec 1, 2022

I am beyond impressed with this branch & with Galen (sales) & Elizabeth (finance) for helping me get into a 2022 Corolla! They weren’t at all pushy & very accommodating!!! They made me feel as if I’ve know them 20yrs lol best place in Edmonton to buy a vehicle as far as I’m concerned.

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Google Dec 1, 2022

Dealt with Mathew on a Tundra pick up. Expereince was awesome. Answered all my question. Very patient. Ended up ordering new truck because I feel comfortable with him. Also dealt with Sadie. She was also very accomodating and was able to help out with all my questions. I felt the deal we arrived at was very fair. Thank you very much

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Google Dec 1, 2022

Yvon is the best.

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DealerRater Nov 30, 2022

Tundra 2016,Alex Braun was very professional and a pleasure to deal with.Me and my Father enjoy dealing with him.Till next purchase agin Alex!!

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Google Nov 30, 2022

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Google Nov 30, 2022

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Google Nov 30, 2022

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Google Nov 30, 2022

I just purchased a new vehicle from Toyota Northwest. It was a long wait and during that time the market conditions had changed which had affected the value not only of the vehicle I was buying, but also my trade-in. This situation was brought to the attention of the General Sales Manager Lukasz. Luke stepped up and committed to me that he was going to honour the original agreement that I had signed at the beginning of 2022. This showed me that he truly cares for the customer while also fulfilling his duties to the dealership. He easily could have just ...

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Google Nov 30, 2022

Got my tacoma(2023) after waiting for while. Great dealership.Galen(sales representative) is really good also understand the customer needs.and the sales manager Dorio,I have to thank him specifically. They both are awesome people.I'm not an easy customer..lol.but they both work hard to work the deal.definitely give the 10/10 credit for these two.if you are looking for a new Toyota these two people in the dealership I highly recommend .finally ,Kyle in finance is a great human being .explaining everything nice and clear.and hope me and him save all the trees..jk. ...

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Google Nov 30, 2022

Ketan was super friendly as a sale guy and Dom was great to deal with. Happy to get my new truck here!!

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Google Nov 30, 2022

Positive attitude. Called back with different options for vehicles. Easy to work with. Found Chevy Equinox.

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Google Nov 30, 2022

We recently purchased a used vehicle from Toyota Northwest. We were able to find what we were looking for, and worked with Alex Braun to negotiate a fair price for the vehicle. One thing that stood out for us was the fact that Alex and Kyle were able to address the post-sales issues that we had, and did so courteously and quickly. I would definitely shop here again.

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Google Nov 29, 2022

I’m in the unfortunate situation (beyond the dealership’s control) of having to wait for my vehicle to be delivered, otherwise I probably would have rated 5 stars. Phillip has been a pleasure to deal with, and I’ll look forward to completing the deal.

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Google Nov 29, 2022

Yvon the sales representative, she was very helpful. The manager is very patient and understanding. Ali in finance was also very resourceful. The whole team at Toyota was very nice and made me feel very comfortable. I will recommend this place to everyone, excellent service! I am very happy with my purchase! Yvon Kris for a great experience

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Google Nov 29, 2022

Thank you northwest toyota for helping me find the best car as a first time buyer! Giving Phillip a huge shoutout for taking his time to search and provide the best possible deals. Highly recommend this place to anyone looking to buy a new vehicle!

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Google Nov 29, 2022

Michael Olivieri has been a pleasure to deal with. He went above and beyond on making my deal work. Great service from Michael and all the staff here at Toyota Northwest. I highly recommend this dealership and working with Michael.

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Google Nov 29, 2022

Phillip was super helpful with breaking down the cost and features of the vehicle I want to order. I am very happy with my experience here.

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Google Nov 29, 2022

I bought my chevolet cruze and my experience was excellent My Dealer name is michael (mike) your really a good sales person and helpfull … very thankfull for this awesome car ...thanks a lot michael mike thankx toyota northwest

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Google Nov 29, 2022

I bought a car through there used inventory. Emma really helped me throughout the process by understanding my needs and helping me guide. I will highly recommend her to everyone. It was all taken care of and all went really smooth with her in terms of getting everything according to my needs. Her client understanding is great please do look for her if you are out in the market and looking for a car.

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Google Nov 28, 2022

AJ, Elizabeth and Dario were amazing to work with so helpful and patient. would 100% recommend this dealership

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Google Nov 28, 2022

We had a wonderful time and experience with Ms. Tuleen and Mr. Evan. They were able to answer our questions very well and made us very comfortable.

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Google Nov 27, 2022

Great sales service from Toyota Northwest Edmonton and especially Jimmy Tran, very professional service, honest and conscientious

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Google Nov 27, 2022

Phillip Usana was very helpful and knowledgeable. He answered all our questions and he helped up find the perfect vehicle for us. He is very patient with his customers and offers the best customer service. I will be referring my friends and family for their future vehicle purchase!

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Google Nov 27, 2022

Quick easy painless experience. Very happy with Alex and everyone else at the dealership.

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Google Nov 27, 2022

Thank you Tuleen for all your help today. We had such a good experience buying our car ☺️

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Google Nov 27, 2022

The agent is approachable and friendly..

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Google Nov 27, 2022

Chris and John are awesome agents. They really are very helpful and very patient in assisting us. I highly recommend them.

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Google Nov 27, 2022

I met with Emma. She is really good and warm person. Very friendly and help you in all ways she can.

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Google Nov 27, 2022

It was great. really helped a lot with what i need. Great experience! Thank you Jede!!


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