When we went looking for a good used vehicle we went to another place first and left disgusted. Honesty and Integrity is very important to us. So glad we stopped by Northwest Toyota on the way home. Not only did we get a beautiful vehicle the whole experience was great. A fair trade value right off the bat and a fair price for the newer vehicle with no hidden fees that jack the price up. Alex and Adelle were awesome to deal with. We have bought a few vehicles in our 40 years together but this was by far the best experience we have ever had. No BS. I highly recommend you stop by here first if your vehicle shopping...you will be glad you did!
in the last week
Toyota Northwest Edmonton was the first dealership I decided to see on my hunt for a new car. I couldn't believe how friendly everyone here was - especially after experiencing the worst customer service at the last dealership I got my car from. Alex was extremely patient, attentive and helpful in helping me find my new car. Because of the amazing treatment I got here I decided I didn't even need to look at any more car dealerships. He did everything he could to ensure I got what I wanted and needed. I am so happy I get to lease from them for the next 5+ years!! Everyone there made my experience stress-free and exciting! All the staff congratulated me as they walked by. If you're looking to get a new car, don't hesitate to visit this location.
in the last week
I went with a friend to get a car and got an outstanding service overall. Brian been fantastic to assist in the sale of the vehicle and reach a fair price with no hassle. Highly recommend this dealership no high pressure mind game just honest price and service
a week ago
Earlier this month I was in a bit of a bind and needed to get a vehicle. I had a budget in mind and a vehicle I wanted. I went to Northwest Toyota because my dad had recommended them because he bought his there a few years prior and said the service there was really good. Boy was he right! From the first meeting with Martin he was awesome. He listened and found me exactly what I wanted at a good price. In fact it wasn't even the vehicle I went to look at. He wasn't pushy, he made us feel very comfortable like we were sitting down with a friend. Then came time to sit down with Finance which was another great experience. They both made the whole experience so smooth and simple. I would tell anyone if your looking for a vehicle go see Martin! I would absolutely buy from them again
a month ago
Our (my husband and I) experience at Toyota Northwest Edmonton was very good. We have purchased many vehicles and this one was the best. The salesman (Chris Zabala) was courtesy, helpful and knowledgeable. We liked the fact that there was minimal negotiating that took place before we agreed on an acceptable price. It was a pleasure to meet his manager (Damien) who was involved in the price determination from the on set. They went above and beyond to ensure we were satisfied with the product and service we were receiving. The vehicle was available on the agreed upon date and we couldn’t be happier with our purchase. When we went to pick up our new vehicle both Chris and Damien greeted us and made sure everything was completed and delivered as agreed upon. Chris took the time to explain how various options worked on the new vehicle and assisted with the set up of the Bluetooth. We would definitely recommend anyone looking for a Toyota vehicle (new or used) to go to Toyota Northwest Edmonton and ask for Chris.
2 months ago
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